Customer Data Deletion Policy
At Zaariya, we value the privacy and security of our customers' personal information. In accordance with data protection regulations, we offer our customers the right to request the deletion of their personal data. This page outlines the process for requesting data deletion and the steps we take to ensure your information is securely removed from our systems.
Data Deletion Requests
Customers who wish to have their personal data deleted from our records can follow these steps:
- Contact Us: Submit a request by emailing us at hello@zaariya.com. Please include the subject line "Data Deletion Request" and provide the following information:
- Full Name
- Email Address associated with your account
- Order Number(s) (if applicable)
- Verification: For security purposes, we may need to verify your identity before processing your request. We will contact you for any additional information if required.
What Data Will Be Deleted
Upon receiving a verified request, we will delete the following personal data:
- Name
- Email Address
- Shipping and Billing Addresses
- Phone Number
- Order History
Please note that certain data may be retained if required by law, such as for tax or legal compliance purposes.
What is the Processing Time
We strive to process data deletion requests within 30 days of verification. You will receive a confirmation email once your data has been deleted.
Legal Obligations
Certain data may be retained to comply with legal obligations or resolve disputes. This includes:
- Transaction records for tax and accounting purposes
- Information required by law enforcement or regulatory authorities
Anonymized Data
We may retain anonymized data for analytical purposes. This data will no longer be personally identifiable and will be used to improve our services and customer experience.
Security Measures
We implement a variety of security measures to ensure the protection of your personal data during the deletion process. These measures include:
- Secure data erasure methods
- Regular security audits
- Access controls to restrict data access to authorized personnel only
Contact Information
If you have any questions about our data deletion policy or need assistance with your request, please contact us at:
- Email: hello@zaariya.com
- Phone: +91 9150604444
Updates to This Policy
We may update this Data Deletion Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
